Returns & Refunds

Returning an item

You can return most products within 14 days of delivery for a full refund, provided they are unused and in their original packaging.

How to return

• Contact us with your order number
• Pack the item securely
• We will send you a returns label

Refunds

Refunds are issued to your original payment method within 5 working days of us receiving the item.

Faulty items

If your item is faulty, contact us and we will repair, replace or refund it in line with your statutory rights.